Outline Understand customization options Privileges requires Supported and unsupported customization Customize or create applications Create a theme Create and design forms, views, dashboards and charts Customize the mobile app Design an app using App Designer Create custom business logic Work with business process flows Create or edit business rules and recommendations Workflows overview Actions overview […]
Outline Sales Management Understand the sales process Lead management and qualification Opportunities management and sales pipeline Quote creation and templates Order process management Set up Sales territory Define Sales setting Define lead qualification experience Product Management Set up a product catalog (Sales and Sales Hub) Create a product, a product family or bundles Manage products […]
Outline Create marketing emails Create marketing pages and forms Build a library of marketing content Define marketing segments Work with customer journeys Manage, score and qualify leads Event planning and management Engage contacts with portals and surveys Marketing on social media Register link clicks and website visits Work with marketing calendars Analyze marketing results Administration: […]
Customer Service Hub Work with cases and manage SLAs Create, manage and search for knowledge articles Work with interactive dashboards Use Customer Service Hub on mobile devices Upgrade to Customer Service Hub Keyboard navigation support Customer Service app Create and manage a case Add an activity to a case Find what’s assigned to you in […]
The Basis of Security Testing Security Risks. Information Security Policies and Procedures. Security Auditing and its Role in Security Testing. Security Testing Purposes, Goals and Strategies The Purpose of Security Testing. The Organizational Context. Security Testing Objectives. TheScope and Coverage of Security Testing Objectives. Security Testing Approaches. Improving the Security Testing Practices. Security Testing Processes […]
Bases de l’automatisation des tests Les tests manuels par rapport aux tests automatisés Facteurs de succès Risques et avantages de Selenium WebDriver Selenium WebDriver dans l’architecture d’automatisation des tests Métriques pour l’automatisation La boîte à outils Selenium Technologies Internet pour l’automatisation des tests d’applications Web Comprendre HTML et XML XPath et recherche dans les documents […]