Toutes nos formations sont désormais disponibles en "Live Virtual classes". Contactez-nous pour plus d’informations : formation@oxiane.luToutes nos formations sont désormais disponibles en "Live Virtual classes". Contactez-nous pour plus d’informations : formation@oxiane.lu

Public / Consultants informatiques

Python pour data-scientist

  • 2 décembre 2019

Positionnement Python Besoins des data-scientist : calculs, analyse d’images, machine learning, interface avec les bases de données Apports de python : grande variété d’outils, expertise dans le domaine du calcul scientifique Tour d’horizon des outils : pandas, agate, bokeh, scikit-learn, pybrain, tensorflow, keras, mxnet, caffe Calculs et graphiques NumPy : Base du calcul sur des tableaux […]

ITIL® 4 Specialist : Create, Deliver & Support

  • 2 décembre 2019

Organization and Culture Organizational Structures Team Culture Continuous Improvement Culture Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles and Competencies Workforce Planning Employee Satisfaction Management Results Based Measuring and Reporting Information Technology to Create, Deliver and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial […]

ITIL® 4 Specialist : Drive Stakeholder Value

  • 2 décembre 2019

The course is divided into various modules to explain the key concepts in a structured manner Module 1 – The customer journey – Introduction Mapping, designing, measuring and improving the Customer Journey Module 2 – The customer journey – Step 1: Explore Understanding service consumers, service providers and targeting markets Module 3 – The customer […]

ITIL® 4 Specialist : High Velocity IT

  • 2 décembre 2019

The course is divided into various modules to explain the key concepts in a structured manner. Module 1 – Course introduction Module 2 – Introduction to High-velocity IT Module 3 – High-velocity IT approaches Module 4 – High-velocity IT operating models Module 5 – ITIL building blocks for High-velocity IT Module 6 – High-velocity IT […]

ITIL® 4 Strategist : Direct, Plan & Improve

  • 2 décembre 2019

Module 1: Course Introduction Course objectives and planning The ITIL® 4 certification scheme Exercises Presentation of the case studies Exam Details Module 2: The Core Concepts of DPI Basics of direction Basics of planning Basics of improvement Other core elements Module 3: DPI through Service Value Chain and Guiding Principles DPI of the SVS DPI […]

Dynamics 365 for Customer Engagement : the basics

  • 2 décembre 2019

Outline What is Dynamics 365 for Customer Engagement? What are the role based predefined business apps? Find your business apps How data is organized? What are business processes Navigation and basics Records creation Search and find Personal options Create connections between records Use flow to automate processes Work with accounts and contacts Dashboards and charts […]