Business change is not an inexpensive activity and it is clearly important to make sure that organisations are investing in the right projects to transform their business in a planned way.
Business Architecture provides a discipline to make sure that the current business is fully understood, not only in terms of its process and organisational design but how it impacts on its customers.
Through the development of Target Operating Models, business architecture informs how the organisation needs to change to deliver its vision both in terms of its financial goals and intended customer experience. By applying a logical “end-to-end” approach, from vision statements right through to the choice of appropriate programs and projects as part of an integrated transformation plan, Business Architecture provides direction and clear communication of an organization’s destination for all levels of staff.
